Conditions relating to and regulating the use of services provided by Website https://cskinmasters.com/

This document is the official Offer addressed to the scope of persons, to which we are allowed to offer our Services under Applicable law, for the purpose of entering into an agreement under the conditions stated below. These Terms and Conditions create a legally binding agreement between BRAINYQ LTD, Company Number: SC790757, Registered Office: 39/5 Granton Crescent, Edinburgh, United Kingdom, EH5 1BN, referred to herein as "CSkinMasters", "Company", "us" or "we") and You. If You do not accept these Terms and Conditions, you must refrain from using the Website and Services and immediately leave this Website.

The Company reserves the right to revise these Terms and Conditions at any time. Therefore, the User shall visit this page periodically to review the Terms and Conditions. Amendments will be binding and effective immediately upon publication thereof on this Website. User’s use of the Services following the publication on the Website of the amendments introduced to these Terms and Conditions will constitute User’s full and explicit agreement to be bound by these Terms and Conditions as amended.

1. Definitions 

“Agreement” is the text of these Terms and Conditions with all its annexes, amendments and supplements available on https://cskinmasters.com/terms, except Privacy Policy and Cookie Policy.

“Offer acceptance” means full and unconditional acceptance of the Offer by the User through registration on this Website, which creates a legal Agreement between BRAINYQ LTD and the User;

“Website” means this Website or any affiliated thereto page, sub-domain or section permanently or from time to time located and accessible through the domain name https://csgoscanner.com/.

“Company” means a legal entity BRAINYQ LTD, Company Number: SC790757, that operates the Website https:// cskinmasters.com/ and provides the Services to the User under these Terms and Conditions.

“Location of the offer acceptance” is Edinburgh.

“Inactive Account” means an account on the Website which has not recorded any log-in and/or log-out for a period exceeding 12 consecutive months.

“Intangible assets” mean including, but not limited to, trademarks, service marks and trade names, as well as images, graphics, texts, concepts and methodologies – together being the intellectual property of the Company, located on the Website and on the User Account, as well as the materials contained therein, are the exclusive property of the Company and/or the suppliers and partners of the Company. The User is not entitled to directly or indirectly use any intellectual property for personal gains or interests of third parties.

“User” means a natural person who has accepted the Offer with the aim to use the Services.

“Applicable Law” means the current legislation of United Kingdom applicable to the legal relations arising between the User and the Company.

“Offer” mean the text of this document with all annexes, amendments and supplements thereto, as well as other documents posted on https://cskinmasters.com/terms;

“Affiliates” mean individuals or legal entities that are under the control of the Company or have control over it. Such persons are, for example, shareholders of the Company, its directors, employees, authorized representatives, etc. 

“Regulatory bodies” means public authorities of United Kingdom.

“Services” mean services provided by the Company via Website, including maintenance of the normal and uninterrupted operation of the Website and Customer Support services that are offered by the Company to the Users via the Website or specific applications.

“User Account” is an account on the Website registered by the User with the express consent to use the Services for personal use only.

“Guest mode” – the case when a person enters and/or visits the Website without creating User Account.

“Politically exposed person” - an individual entrusted with a prominent public function. This definition is determined by FATF (The Financial Action Task Force), therefore, if FATF will update this definition, we will use the updated definition.

“Skin” is a cosmetic item, which influences the look of a weapon or a costume in a video game.

“Steam” is a video game distribution service platform operated by Valve Corporation, a corporation under the laws of the State of Washington, with its registered office at 10400 NE 4th St., Bellevue, WA 98004, United States, registered with the Washington Secretary of State under number 60 22 90 773.

“Steam inventory” is a catalogue of in-game items stored in individual Steam accounts.

“Steam Trade URL” is an account-specific link facilitating the exchange of Steam items.

Those definitions that are not defined in the Terms and Conditions must be interpreted in meanings generally recognized by the gaming industry.

 

2. Subject matter of the Agreement. Use of the Website

2.1. The Company provides the Services to the Users in accordance with these Terms and Conditions and only if the User has confirmed his understanding of the present Terms and Conditions and freely gave explicit consent to them.

2.2.  The Services are not designated for use by:

a) individuals, who have not reached the age of 18 years or of another age of majority or an age, with the onset of which gaming is allowed, established by the state of the individual`s residence;

b) persons whose countries of residence impose prohibitions and/or restrictions on the site usage;

c) Politically Exposed Persons (as defined by FATF).

2.3. Access to and/or use of the Website (including access to and/or use of all the products offered through the Website) may be illegal in some countries. The User is responsible for determining whether their access to and/or use of the Website is in compliance with all applicable laws in his jurisdiction.

2.4. You need a supported Web browser to access the Services. You acknowledge and agree that your continuous use of the Services will require you to download a supported Web browser. You also acknowledge and agree that the performance of the Services is incumbent on the performance of your computer equipment and your Internet connection.

2.5. You need to have Steam Trade URL to access and use the Services.

2.6. You need to create a User Account to be able to use full list of Services, however, some of the Services may be accessed in Guest mode.

2.7. The Company shall not be responsible for the loss of the login and password to it.

2.8. User assumes his full responsibility for the use of the Services.

2.9.  By using the Website the User agrees not to:

2.9.1. use the Website for any unlawful purpose and not to violate any applicable provisions of local, state, national or international law;

2.9.2. defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

2.9.3. submit any information about any person by which they may be personally identified without their prior consent or compromises another person's privacy, or breaches confidentiality;

2.9.4. submit content that contains materials that are inappropriate, tasteless, unlawful, threatening, abusive, hateful, profane, defamatory, obscene, pornographic, racially vilifying, deliberately provocative or indecent;

2.9.5. impersonate any person or entity, or falsely state or otherwise misrepresent affiliation with a person or entity;

2.9.6. violate the proprietary rights of others, and not to post any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

2.9.7. deposit money obtained by illegal means;

2.9.8. carry out any illegal activities that will directly or indirectly affect their User Account.

2.9.9. attempt to probe, scan, or test the vulnerability of the Services or any related system or network or breach any security or authentication measures used in connection with the Services and such systems and networks;

2.9.10. attempt to decipher, decompile, disassemble, reverse engineer or otherwise investigate any of the software or components used to provide the Services;

2.9.11. harm or threaten to harm other Users in any way or interfere with, or attempt to interfere with, the access of any User, host or network, including without limitation, by sending a virus, overloading, flooding, spamming, or mail-bombing the Services;

2.9.12. use the Services in an abusive way contrary to its intended use and to any applicable law;

2.9.13. systematically retrieve data or other content from the Services to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;

2.10. The User warrants and represents that:

2.10.1. any information specified in its User Account fully and precisely corresponds to the User's documents;

2.10.2. User is solely responsible for any taxes that may be payable for money or obtained from the use of the Service;

2.10.3. it shall follow the updates of the Terms and Conditions published on the Website.

 

3. Registration. User Account

3.1. The User agree to register for the Services using his email address.

3.2. When completing the registration process, the User provides the Company with current, complete and accurate information as prompted by the registration form and thereby creates the User Account.

3.3. The User can have only one User Account at a time. Otherwise, the Company reserves the right to block or delete the additional account(s) that the User owns in violation of this provision.

3.4. The User Account on the Website is non-transferable. The Users are not allowed to acquire, sell or transfer the User Account to other Users.

3.5. The User is responsible for providing the Company with relevant data on its User Account. It is assumed that the User has provided complete and accurate information.

3.6. The User must ensure confidentiality and integrity of its own access data (username and/or password etc.).

3.7. The User is responsible for all activities that occur on its User Account or through the use of its password by itself or by other persons. If the User believes that a third party has access to its password, he should create a new password. In all circumstances, the User shall not to permit any third party to use or access its User Account.

3.8. The User have an option to unsubscribe from the Services and/or to delete User Account.

3.9. The User understands and accepts all the provisions of these Terms and Conditions in full and by accepting these Terms of Use the User enters into a written bilateral agreement with the Company.

3.10. The Company reserves the right in its sole discretion and at any time:

a) to refuse to register the User Account without giving any reasons and/or to cancel or suspend the use of the User Account without any explanation;

b) to refuse to accept money funds without giving any reasons;

c) to request documents to verify the identity of the User, its authority to use a particular card, and other facts and information provided by the User. Such a request may be made at any time and the Company reserves the right to suspend the use of the User Account for a period of no more than 14 working days in order to finalize such verification;

d) to transfer data about the User to any authorized state body provided that the Company shall ensure that these data are transferred at any time and processed in accordance with applicable laws and regulations, laws on protection of personal data and/or similar laws and regulations, and in accordance with the Company’s Privacy Policy;

e) to block the User Account with further unavailability of disbursements and denial of payment claims in cases when the User breaches the Terms and Conditions, violates the law or other regulations, violates rights of third party, commits fraud and/or deception;

3.11. The Company warrants and represents that at any time:

a) the collection, processing and storage of the User’s data is made solely in accordance with the current legislation and the Privacy Policy;

b) The User Account information and content is collected and processed solely in accordance with the current applicable legislation and the Privacy Policy;

c) it will notify the User about the breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to the User’s personal data transmitted, stored or otherwise processed by the Company without undue delay and take appropriate measures to cope with it;

d) it will ensure the following the rights guaranteed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation):

                                                         i. Right of access by the data subject;

                                                       ii. Right to rectification;

                                                      iii. Right to erasure (“right to be forgotten”);

                                                      iv. Right to restriction of processing;

                                                        v. Right to data portability;

                                                      vi. Right to object;

                                                    vii. Right not to be subject to a decision based solely on automated processing, including profiling.

 

4. Fees and Transactions

4.1. The Company does not provide loans to the Users.

4.2. The company does not in any circumstances accept cash funds sent or delivered directly to CSkinMasters or a payment solution provider.

4.3. For a successful transaction, the User must select a Skin available for implementation.

4.4. We accept items from the games: Counter Strike 2. The price of a rare item, which is not possible to evaluate automatically may be set by the Website support team. Normally, the value of the item is seen before making a transaction or in the list of items. The user shall always pay attention to the cost of his item before proceeding with a transaction.

4.5. You can choose a convenient currency and service to complete the transaction. Each service has its own characteristics and limitations, which You can see by choosing the appropriate service.

4.6. By making a transaction, you warrant that You are the Account holder, and you shall not allow third parties to use the User Account to make transactions.

4.7. You can see the history of all Your transactions in Your Account.

4.8. The transaction is made instantly. However, due to the peculiarities of payment services related to internal rules, additional checks or delayed payments for other reasons, the actual transfer of funds to You may occur within a few days.

4.9. All transactions shall be conducted through the Company’s software and the accounts of the Company’s financial partners. We do not charge commissions other than the indicated expenses for transactions.

 

5. Declarations of the User or Guest Mode User

5.1. I guarantee that the provided Steam Trade URL is correct and is mine.

5.2.  I guarantee that I use only my own items\Skins and have the full legal right to dispose of them.

5.3. I have read and accepted these full Terms and Conditions.

5.4. I am the full owner of the account to which I withdraw funds.

5.5. I agree to follow the Website and Company rules regarding transaction security and follow the Website instructions by accepting an exchange of Skins.

5.6. I guarantee to use the Website for legitimate purposes only in accordance with the rules set forth in these Terms and Conditions.

 

6. Acceptance of Offer and Duration of the Agreement. Closing Account

6.1. By completing the registration and accepting the Terms and Conditions with all its annexes, amendments and supplements the User acknowledges that it is fully aware of the provisions of this Agreement and accepts all of them in full without any exemptions or limitations whatsoever.

6.2. Acceptance of these Terms and Conditions is equivalent to the conclusion of a bilateral written Agreement between the Company and the User. The Agreement between the Company and the User shall be deemed concluded from the moment of the User’s registration on the Website.

6.3. The Agreement between the Company and the User is valid for the duration of the use of the Services by the User.

6.4. The Company reserves the right to suspend the use of the Services or terminate the Agreement with immediate effect, at any time for any reason, including but not limited to the User’s serious or repeated breach of these Terms and Conditions or any conduct in connection with use of the Website that the Company considers inappropriate or disruptive and which is serious or persistent. In such a case the Company shall close the User Account.

6.5. The User may close the User Account by contacting Customer Support. Closing of the existing User Account by the User means that the Agreement between the Company and the User is terminated.

6.6. If the User wishes to get funds refunded from a closed, blocked, or deleted User Account, the User must contact Customer Support.

6.7. All provisions of this Agreement that by their nature should survive Agreement termination shall remain effective after Agreement termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

7. Intellectual Property Rights

7.1. The Company holds all the rights to intangible assets associated with the Services and the Website.

7.2. According to the above, the User is obliged not to use any brands, trademarks, copyrights, or any other intangible assets in possession of the Company for any purpose without prior permission received from the Company.

8. Warranties and Liability Disclaimer

8.1. The Company does not warrant uninterrupted operation of the Website in the following circumstances:

a)      problems with third-party Internet servers or networks;

b)     any problems with the User’s local equipment, network connection etc.;

c)      during an announced maintenance;

d)     in cases of force majeure.

8.2. The Services are provided "AS IS", therefore, the Company does not guarantee and is not responsible for the Services to be accurate and suitable for a particular use, of high quality, containing no errors and viruses and to be provided without any interruptions.

8.3. If the use of the Services by the User will be interrupted due to failure of telecommunications or computer systems, and because of this the User will not be able to continue to use the Services, the Company will take all reasonable steps to ensure that after the recovery the Users will be provided with the opportunity to continue to use the Services from the time they were interrupted.

8.4. If the Company has suspicions that the User commits the aforementioned fraudulent actions, the Company has the right to investigate the activity of such User. Until the end of this investigation, the withdrawal of funds from the User Account cannot be made.

8.5. The User bears full responsibility for any claims, lawsuits, and actions of third parties against the Company and its Affiliates and agrees to resolve such concerns completely at their own expense, by compensating the Company for possible legal fees, damages, penalties, fines and other expenses incurred by the Company, in case such claims, lawsuits and actions are related to any of the following:

a)      any representations or guarantees given by the User to third parties regarding any aspect of the Services;

b)     any lawsuits and claims of third parties directly or indirectly arising out of the User’s use of the Services;

c)      a breach of any confidentiality obligations committed by the User with respect to third parties.

 

9. Force Majeure

9.1. The Company shall not be liable for any failure or delay in performance of its obligations under these Terms and Conditions if the delay is caused by circumstances beyond the Company’s reasonable control, including:

a)      fire, earthquake, storm, flood, hurricane, inclement weather or other acts of God, war, terrorism, explosion, sabotage, industrial accident or industrial strike;

b)     denial of service attacks (DoS attacks), telecommunications failure, hardware failure or failure of software provided by a third party to function in accordance with its specifications;

c)      unusually high demand for the Company’s Services resulting in failure of the Company’s software or hardware to function properly;

d)     failure of any third party (including, but not limited to, any bank or other financial institution) to fulfil any obligations to the Company;

e)      any other circumstances or events beyond the Company’s reasonable control.

10. Miscellaneous

10.1. The User guarantees that all the terms and conditions of these Agreement are clear to the User and the User accepts them unconditionally and to the full extent. Use of the Services in violation or non-fulfillment of any of the Terms and Conditions.

10.2. All inquiries from the Users regarding the Services provided by the Company shall be sent to Customer Support e-mail: support@cskinmasters.com. The Company undertakes to respond to such inquiries within 3 (three) working days from the date of receipt thereof.

10.3. Questions, discord or claims not regulated by these Terms of Use are governed by the applicable laws of United Kingdom.

10.4. All disputes arising in connection with the performance of the Agreement between the Company and the User, including any question regarding its availability, validity, interpretation, application or termination, shall be resolved through negotiations. If disputes cannot be resolved through negotiation, the disputes shall be settled in accordance with the applicable legislation of United Kingdom.

10.5. In the event of disagreement between the English language version of these Terms and Conditions and their translations into other languages, the English language version of these Terms and Conditions shall prevail.

10.6. If for whatever reason one or more provisions of these Terms and Conditions are invalid or unenforceable, such a circumstance shall have no effect on the validity or enforceability of the remaining provisions of these Terms and Conditions.

10.7. The Company is not responsible for the actions of any other companies, websites and services. No other company or person is liable for the actions of the Company.


Refunds and Returns

A refund may be requested by the user in the event of one of the following circumstances: 

The product was not delivered to the customer.
It should be noted that:

·       Once the requisite approval has been granted for the transaction, the processing of the purchase will commence. The confirmation of payment is typically a rapid process, occurring in seconds. However, there may be instances where the confirmation time is extended to up to 7 (seven) days, contingent on the selected payment method. 

·      In the event of a purchase of a skin that is on hold, a virtual copy of the skin in question will be made available for trade during the aforementioned hold period. The aforementioned skin will only become available for inclusion in your inventory following the conclusion of the hold period.

·      Should User has not received the ordered items for any other reason, we kindly request that you contact the CSKinmasters.com Support team via one of the methods outlined below. Upon confirmation of non-delivery, a refund will be initiated.

·        In the event of a suspected fraudulent transaction.


Contact the CSKinmasters.com Support team by any means stated below. In the event that the purchase was made by another individual and the payment credentials were used fraudulently, it is imperative to contact the CSKinmasters.com Support team as soon as possible via the methods stated below. An investigation will be conducted to ascertain whether the funds in question remain in our system. In the event that they do, a refund will be initiated; otherwise, this will not be possible.


In the event of a refund, the original payment method will be utilized unless otherwise agreed with the customer. It should be noted that no additional charges will be incurred by the customer in this process. Refunds may be withheld until the purchased items are received or proof of return is provided, whichever is the earlier.


The User may return or otherwise deliver the purchased items to the CSKinmasters.com within 14 (fourteen) days of cancellation and request a refund The deadline is met if the User sends the purchased items before the end of the 14-day period. The User is responsible for the direct costs of returning the goods.


A financial compensation is only required in the event of a decline in the value of the purchased items, provided that this loss in value is a direct consequence of the handling of the purchased items in a manner that is not strictly necessary for the purpose of evaluating the quality, characteristics and functionality of the goods in question.


At what point may a refund be anticipated?


In the absence of any contrary stipulation, refunds will be processed through the payment method originally used to effect the purchase, in the currency of the purchase, with deduction of the payment processor's fee. The time required for processing a refund may vary, depending on the specific payment method utilized. In some cases, this may extend up to 45 days. In the event that your chosen payment method does not support refunds, the amount in question will be credited to user provided bank details.


Should you require assistance with your CSKinmasters.com purchases, you are invited to contact our Support team via support@cskinmasters.com.


Date of update: 08.09.2024